Chartered Accountants Est. 2019

Policy

Privacy policy

This policy explains how S U & CO., Chartered Accountants handles personal data received through www.suandco.in.

1. What we collect

  • The details you enter in the query form: name, email, phone number (optional), country, company, the nature of your query and your message.
  • Technical data such as pages visited, referring site, device and browser type, collected by the measurement services listed below.

2. Why we use it

  • To respond to your query and, where you ask, to discuss an engagement.
  • To understand which pages are useful and to improve the site.

3. Who processes it

  • Form submissions are delivered to the firm through a form-handling service (Web3Forms).
  • Measurement services: Google Analytics, Google Ads conversion measurement, Microsoft Clarity, Ahrefs Web Analytics and Vercel Analytics, each under its own terms.
  • We do not sell personal data or share it for others' marketing.

4. Cookies and your choices

  • Google Analytics, Google Ads and Microsoft Clarity use cookies or similar storage only after you choose “Accept all” in the cookie banner; until then Google tags run in consent mode without analytics or advertising storage.
  • Ahrefs Web Analytics and Vercel Analytics measure page visits without advertising cookies.
  • You can change your choice at any time through “Cookie preferences” in the footer.

5. Phone and WhatsApp

  • If you call or message us on +91-9999010513, we keep your number and the conversation to answer you, in the same way as a form query. WhatsApp messages are also processed by WhatsApp (Meta) under its own terms.

6. Transfers outside India

  • The form-handling and measurement services listed above may store or process data on servers outside India. We use them only for the purposes in this policy, and the Digital Personal Data Protection Act, 2023 allows such transfers except to countries the Government of India restricts.

7. How long we keep it

  • If a query does not lead to an engagement, we delete it within 24 months of our last contact.
  • If it does, the correspondence becomes part of the engagement file and is kept for the period required by professional and legal record-keeping rules (generally eight years from the end of the relevant financial year).
  • Analytics data is kept for the retention period set in each service, at most 14 months for Google Analytics.

8. Your rights and consent

  • You may ask us for a summary of the personal data we hold about you, or ask us to correct, complete or erase it, subject to legal retention duties.
  • Where we rely on your consent (for example, sending the query form or accepting analytics cookies), you can withdraw it at any time: tell us by email, phone, WhatsApp or post, or change your choice in the cookie banner. Withdrawal does not affect what was done before it.
  • We handle these requests in line with the Digital Personal Data Protection Act, 2023 as it applies, and reply within 30 days.

9. Grievances

  • Contact for privacy questions and grievances: CA Utsav Dogra, proprietor, S U & CO., Chartered Accountants, 4th Floor, G-27, South City-1, Gurugram, Haryana 122001, India; email utsav@suandco.in; telephone +91-9999010513.
  • If you are not satisfied with our reply, you may complain to the Data Protection Board of India once it is accepting complaints.

10. Professional confidentiality

  • Information shared in the course of an engagement is also covered by the confidentiality duties of Chartered Accountants under the ICAI Code of Ethics.

Questions about this policy: email utsav@suandco.in, use the query form on the contact page, or write to us at 4th Floor, G-27, South City-1, Gurugram, Haryana 122001, India. Last updated 13 November 2026.